By Fiona Ness on Mon 02 December 2013
in
CRM
It’s that time of year again when your inbox is probably filling up with emails asking you whether you’re ready for 2014, or telling you to be ahead of the game next year. The problem is they’re vague and don’t really give you much focus (in my opinion).
By Stuart McLaren on Thu 26 April 2012
in
CRM
Our first CRM Best Practice blog explained that the right way to go about a CRM project is to forget about the detail to begin with and concentrate on the bigger picture.
By Stuart McLaren on Thu 12 April 2012
in
CRM
How many times have we all heard about failed CRM projects? How many times in fact have we heard about failed, over-budget or under-performing IT Projects? Plenty I am sure!